Privacy Policy

Card24 ("we", "us" or "our") respects your privacy. This policy explains what personal information we collect through card24.co, how we use it, with whom we share it and the rights available to you.

1. Information we collect

• Details you provide: name, mobile number, email address, city, employment type, income range and the message or enquiry you submit.
• Application data: information required by a partner to assess your eligibility, shared only after your consent.
• Technical data: IP address, browser type, device information, pages visited and time spent, collected through cookies and similar technologies.

2. How we use your information

• To show you relevant credit card, loan and insurance offers.
• To process and forward your enquiry or application to the partner you select.
• To contact you via SMS, RCS, Call, Email and WhatsApp about your enquiry, account updates and service communications, based on the consent you provide.
• To provide customer support and respond to your requests.
• To improve our website, prevent fraud and comply with legal obligations.

3. Consent

By submitting a form on this website you consent to the collection and processing of your information as described in this policy, and you authorise Card24 to contact you through the channels listed above, including where your number is registered under DND/NCPR. You may withdraw consent at any time by emailing info@card24.co; withdrawal does not affect processing already carried out.

4. Sharing of information

We share your information only with:

• Partner banks, NBFCs and insurers relevant to your enquiry.
• Service providers who help us operate the website, communications and analytics, under confidentiality obligations.
• Regulatory, legal or governmental authorities when required by law.

We do not sell your personal information to any third party.

5. Cookies

We use cookies to keep the site working correctly, remember your preferences and understand how the site is used. You can disable cookies through your browser settings, though some features may then not function as intended.

6. Data security

We apply reasonable technical and organisational safeguards, including encryption in transit and restricted internal access, to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your information only as long as necessary for the purposes described here or as required by applicable law and regulatory record-keeping requirements.

8. Your rights

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal retention rules.
• Opt out of promotional communications at any time.

To exercise any of these rights, write to info@card24.co.

9. Children's privacy

Our services are meant for individuals aged 18 and above. We do not knowingly collect information from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date.

11. Contact us

Card24, New Delhi, India · info@card24.co · +91 98738 04052